You can help protect yourself from scammers by verifying that the contact is a Microsoft Agent or Microsoft Employee and that the phone number is an official Microsoft global customer service number. Thank you for your response. Remove ALL power, then check cables in both ends. There are some registry entries that the troubleshooter does not fix and those “might” be the cause. Did this solve your problem?

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Matshita DVD+-RW UJ-875S ATA device: Not always reading discs

Imran Chand Replied on September 28, More good info here: All replies Drop Down menu. Samhrutha G Replied on September 25, Did this solve your problem? Run the fixit tool and check if you come across the issue. I have not recently installed a printer.

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Someone else ordered this computer for me, I know very little about this stuff. Thanks so much, Chris. Tech support scams are an industry-wide issue where scammers attempt to trick you into paying for unnecessary technical support services. I’ve asked them and they just say “It supports several different media. Check with your System Maker and Device maker for both possible firmware updates and the correct Registry entries for your drive.


For laptops you can often clean the power and data contacts with a pencil eraser.

Thanks for marking this as the answer. Did this solve your problem? Sorry this didn’t help.

You can follow the question or vote as helpful, but you cannot reply to this thread. It’s a fairly recent release, and may resolve the issue:. I took the cd out, and put it in another computer, and was able to view the pictures.

This thread is locked. Whenever I try to find a solution, I end up downloading a driver detector, all of which say my driver is just fine. Thanks for your feedback, it helps us improve the site. Have you recently installed a printer? I have a Dell Vostro V Ask on the Matsushita site. Method Slot loading Dimensions: Apr 7, 7: Be sure to ask for matsbita keys involved as well as the settings.

So it is not unusual for 1 or 2 parts to not function while the others do so properly. I ran the fix it, and it didn’t help. To start the conversation again, simply ask a new question. I have the same question 8. Apr 7, 1: Forums – a lot of real expert help http: In reply to kuhlcrew’s post on September 27,